I'm a web designer with a client who has online referral forms, and recently, a small percentage of their users can't view the forms. I realized it's because those people work at a government agency with very stringent internet security that will not allow them to view embedded forms.
So, I've spent about 3-4 hours going back and forth with my client, and their clients, and the form hosting company, as well as creating a few test forms to help diagnose the problem. In a way I feel I'm punishing my client for this by charging them, though it is time I spent. Does any one have any suggestions for this? Thank you for any feedback...
So, I've spent about 3-4 hours going back and forth with my client, and their clients, and the form hosting company, as well as creating a few test forms to help diagnose the problem. In a way I feel I'm punishing my client for this by charging them, though it is time I spent. Does any one have any suggestions for this? Thank you for any feedback...